Returns & Exchanges
Maniac Poker’s objective is to make our customers happy and keep the game moving. We stand behind our goods and services and want our customers to be satisfied with them.
What is your return policy?
At Maniac Poker we want you to enjoy your purchase, but if you are not 100% satisfied we will gladly return or exchange items that are in new condition, unworn, unaltered and free of damages by the customer.
Do I need original packaging?
Items must be returned in their original packaging in salable condition; such as boxes and card cases. Items must also be returned with all tags attached.
Is there a time limit?
For a full refund or exchange, mail out your item within 14 days from the receipt of the original order. Items cannot be returned or exchanged after 14 days from the receipt of the original order.
Who is responsible for shipping costs for returns?
The customer is responsible for shipping costs related to returned or exchanged items.
How do I return/exchange an online purchase?
To return/exchange simply click on link below. We will then send you an email with return shipping instructions. Credit will be issued when the returned item is received. Refunds will be processed to the original method of payment. If you have requested an exchange for a different item, your account will be charged for the new item and credited for the returned product. Unfortunately, we cannot refund shipping charges.